Digital Accessibility Reports

Accessibility Quarterly Report - July 1, 2025

Training 

Employees will be enrolled in training courses relevant to their job roles and duties. The classes offered are live, day-long instruction per courses provided through Eliquo Training. 

Accessibility Employee Hub

An internal accessibility hub has been created to serve as a permanent and seasonal staff resource. This hub also contains an LMS (Learning Management System) with accessibility training courses that will be assigned to staff members.

Remediators

A team of 8 remediators have been identified and will serve as document remediation and support for their departments, with final check done by the communications department. Remediators will use Common Look and Acrobat as their remediation platform.

Documents

Documents continue to be purged from the website if they are no longer relevant or remediated for accessibility. The fillable PDF/Word forms are currently being replaced with accessible fillable or online forms. 

Website

Communications completed a redesign of the website. We applied for a SIPA micro grant to cover the cost of a website audit with Allyant. Communications continues to meet with departments to update webpages and has complied an inventory of documents, most of which have been remediated or archived.

Vendors—VPATs 

(Voluntary Product Accessibility Templates) and ACRs (Accessibility Conformance Reports) will continue to be requested from software and platform vendors. Requests for new software are vetted through the IT department for compliance. 

Leadership

A core A11y CAT Team meets bi-weekly to discuss accessibility plans, policies, and budgets and identify accessibility barriers. 

Accessibility Quarterly Report - April 1, 2025

Website

Updates and a redesign of the existing CivicPlus website was completed and went live on March 25. 2025, making improvements to accessibility, user experience and removing some known barriers. The Communications Department has been reviewing and updating website pages to be more consistent, effective and compliant as well as fixing broken links and adding alt text.

Documents

Documents have been reviewed, updated and remediated both in-house and by a third party and have replaced inaccessible documents. Documents that were not linked to pages were removed from the website document center. The Communications Department continues to inventory all documents on the website to continue the remediation or removal process.

Document Naming Configuration

The city has specified conventions for file names for stored documents in our document management systems and documents that are posted online. Following these guidelines will ensure that files are clear, accessible, and easy for all users to navigate.

The conventions serve three primary purposes:

  1. Efficiency: Document storage and retrieval becomes easier when employees can use search technology.
  2. Prevents broken links: Weblinks to documents include the file name, and they will fail if certain characters are used
  3. Accessibility: Screen readers will interpret the file names correctly  

Web Content Accessibility Employee Hub

The internal accessibility hub will serve as a hub for accessibility resources, introductory Accessibility courses, and a centralized area to ask accessibility questions. The Accessibility Hub contains an LMS (Learning Management System) with essential accessibility information, a glossary, onboarding, and various introductory accessibility training courses. The Accessibility Hub and LMS are scheduled to go live by May 1, 2025.

Procurement

Accessibility contract language is included in all professional contracts for all vendors and third-party providers. Legal language is mandated for existing contracted vendors who currently do not comply but are working towards a solution. The Legal and Procurement Departments are finalizing a detailed Procurement Policy. 

Software Vendors – VPATs/ACRs

Requests have been made to all software, web-based platforms, and application vendors for completed VPATs (Voluntary Product Accessibility Template) and Roadmaps. We have not received feedback from some of the vendors and are working to learn more about the accessibility of their products and services. For vendors that we know have accessibility issues, we contact them to learn about their plans for making their products accessible and exploring alternative accessible solutions.

Accessibility Team Structure

A core A11y team has been established. Network Champions have been identified, and an Executive Sponsor and a Digital ADA Coordinator have been designated. We anticipate the Network Champions will begin to meet with the Accessibility Coordinator sometime in Q2 of 2025.

Accessibility Quarterly Report - January 1, 2025

Website

The Communications Department is having the website re-designed by CivicPlus with a tentative completion date of March 30, 2025. The Communications Department has been remediating and updating the website pages and removing old content and pages.

Fillable forms

The fillable PDF/Word forms are replaced with fully accessible online forms using Jotforms. There have been 20 accessible online forms created and we continue to identify and create more each month.

Documents

Documents that are outside the retention policy are being removed. The documents that will stay on the website and used internally are being remediated, and we are replacing the old documents with the remediated documents as they are completed.  Accessible templates are being created for documents where a template can be used.

Web Content Accessibility Employee Hub

The internal accessibility hub will serve as a hub for accessibility resources, introductory Accessibility courses, and a centralized area to ask accessibility questions. The Accessibility Hub contains an LMS (Learning Management System) with essential accessibility information, a glossary, onboarding, and various introductory accessibility training courses. The Accessibility Hub is scheduled to go live by January 15, 2025.

Leadership

Members of the A11y CAT Team and the executive leadership are working on identifying individuals within the various departments who will serve as Accessibility Champions. Document Remediators/Advanced Document Creators are being identified and attending training on the advanced creation of accessible documents for their respective departments. They are attending training on using remediation software to be skilled at creating accessible documents and using remediation software.

Procurement 

Accessibility contract language is included in the general professional contracts for construction, federal construction, professional, and engineering. The legal department is finalizing the legal language for contracted vendors who currently do not comply but are working towards a solution. Legal is also working on legal language for vendors that provide deliverables such as documents, presentations, and electronic document formats, such as surveys, plans, studies, annual reports, etc.

Vendors

We have been working with vendors to help them understand their products must be accessible and what the specific barriers are so they can develop roadmaps for fixing the issues.  

Accessibility Quarterly Report - October 1, 2024

Training

Employees are enrolled in training courses relevant to their job roles and duties. The classes offered are live, day-long instruction per courses provided through Eliquo Training.

Coursework:

  • Accessible Audio and Video with WCAG 2.1
  • Accessible Documents in Microsoft Excel and PowerPoint
  • Acrobat DC: Accessible PDF’s
  • Creating Accessible Documents in Microsoft Word
  • Designing an Accessible User Experience
  • InDesign: Creating Accessible PDFs with WCAG 2.1
  • Mobile Accessibility Experiences
  • Screen Reader Testing for Desktop Content
  • Screen Reader Testing for Mobile Content
  • Testing Accessible Web pages
  • WCAG Techniques for Web Content

Accessibility Employee Hub

We are building an internal accessibility hub to serve as a permanent and seasonal staff resource. This hub will also contain an LMS (Learning Management System) with essential accessibility information, a glossary,  onboarding, and various accessibility training courses.

Fillable form

The fillable PDF/Word forms are currently being replaced with accessible online forms.

Documents

We are identifying and removing documents outside the retention policy. The documents that will stay on the website and be used internally are being remediated, and we are replacing the old documents with the remediated documents as they are completed.

Website

Communications is working on remediating the website, and a request for a complete re-design has been submitted.

Vendors—VPATs

(Voluntary Product Accessibility Templates) and ACRs (Accessibility Conformance Reports) have been requested from software and platform vendors. We have not received feedback from all of the vendors and are working to learn more about the accessibility of their products and services. For vendors that we know have accessibility issues, we are contacting them to find out what their plans are to make their products accessible and looking into alternative accessible solutions.

Leadership

A core A11y CAT Team meets weekly to discuss accessibility plans, policies, and budgets and identify accessibility barriers. An Executive Sponsor and Accessibility Coordinator have been appointed. We are building an Accessibility Champion Network and recognizing employees who will serve as champions.

Accessibility Quarterly Report - June 24, 2024

The City of Steamboat Springs (city) is committed to ensuring all forms of communication are accessible to all people. We intend to maintain website(s) and applications to meet and/or exceed requirements of Title II of the Americans with Disabilities Act of 1990 (“ADA”) and Colorado HB-21-1110.The city recognizes that this effort is ongoing and pledges to continuously strive to meet all levels of accessibility conformance and provide guidelines and ongoing training to employees.


Feedback and Contact Information

Feedback on the accessibility of the website and services is welcomed. Please let us know if you encounter digital accessibility barriers, require alternate formats, or have suggestions for improvement.

Individuals needing a reasonable accommodation to access our digital services can request assistance by contacting us through the above methods. The City of Steamboat Springs is committed to promptly responding to reports of inaccessible ICT or requests for reasonable accommodations or modifications.

The city aims to respond to accessibility feedback within five business days and appreciates your input as it strives to improve the accessibility of city services.

Your feedback is crucial in helping maintain and improve accessibility for all users. Whether you discover something positive or an area needing improvement, please contact us using the contact information provided. Your insights help ensure that city digital assets are usable to all users.

Website

The city is implementing the relevant portions of the World Wide Web Consortium’s Web Content Accessibility Guidelines – WCAG 2.2 Level AA as the web accessibility standard to the greatest extent possible. These guidelines help make web content accessible to users with sensory, cognitive, and mobility disabilities and, ultimately, to all users, regardless of ability.

We recognize that the website has some minor accessibility issues. In response, steps are actively being taken to address these issues. Additionally, Requests for Proposals (RFPs) for a comprehensive website redesign are in process. A redesigned website is anticipated by mid-2025 or early 2026, which will significantly enhance the accessibility and user experience for visitors.

Please be aware that efforts are ongoing. If you have specific questions or concerns about the accessibility of any page on the website, please contact the Accessibility Coordinator using the contact information below. If you encounter an accessibility issue, mention the specific web page or issue you are having, and the city will do its best to make that page or document accessible for you.

Documents & Downloadable Forms
If you need any document on the website in an alternative format, please see the contact information above to request a different accommodation. Documents will be provided as quickly as possible in print, large print, Braille, audio format, or an electronic format compatible with adaptive technology.
The city is committed to accessibility and will not charge individuals with disabilities or groups of individuals with disabilities for the cost of providing auxiliary aids, services, or reasonable modifications.

Certain files available for download from the website are in Portable Document Format (PDF). PDF files require the free Adobe Acrobat Reader.

Download free Adobe Acrobat Reader Now >>

Video Content

All video content available on the website is currently being reviewed and remediated as part of the city’s commitment to digital accessibility. We understand the importance of making video content accessible to all users, including those with disabilities. To align with the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA, the following steps are being taken:

Captions and Transcripts:

The process of adding accurate captions to some pre-recorded video content is underway. Transcripts for video content will be made available to ensure that all users can access the information.


Audio Descriptions:
Audio descriptions will be added to videos that convey important visual information, ensuring that users who are blind or have low vision can fully understand the content.

Accessible Media Players:
The city will ensure that video players are accessible, providing compatibility with keyboard controls and screen reader.

Alternative Formats:
Video content will be available in alternative formats upon request, including text descriptions and summarized content.

Options for Equally Effective Alternate Access

For technologies that cannot be made accessible, the city will provide equally effective alternate access. Examples include:

  • Large Print and Braille: Available by request for certain documents.
  • Captioning and Sign Language: Can be requested for live events, video and audio content.
  • Accessible Formats: Documents can be requested in accessible formats such as HTML, Word, or plain text.



Finding The Accessibility Statement

This Accessibility Statement is prominently linked from the home page and is all page footers. It is also available through the Search feature at the top of each page. The city believes in transparency and is committed to maintaining an up-to-date and easily findable Accessibility Statement.

The City of Steamboat Springs is dedicated to providing a website that is accessible to the widest possible audience, regardless of technology or ability. We are continually improving the website's accessibility and usability and launched a redesigned, more accessible site on March 25, 2025.